2 comments on “Why You Should Forget About Conventional #Marketing

  1. it’s definitely more about social media marketing, but it will soon become social CRM as customers will expect you to use this means of communication via social channels so business will be forced to move in this direction, otherwise it will affect their business.

    • That’s a great observation you have there. Soon consumers will demand / expect social media and that’s when businesses that are already on it has the advantage. In fact it is already slowly happening now. I know friends (and myself) that would rather tweet a complain rather than sending an email to feedback@yourbusiness.com (and we won’t even know if they’ve received it).

      Exciting times, exciting times ahead!

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