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Tag Archives: contest

The Death of Facebook Promotional Apps?

📕 |

August 28, 2013

| Jan Wong

You’ve heard it, Facebook recently made it clear that running contests and promotions on brand pages is now legal. The once strictly regulated rule is now demolished, leaving social media marketers plenty of room to explore new possibilities WITHOUT the need of a Facebook promotional app.

To put it simple, brands will no longer need to spend on Facebook contest apps such as Binkd or Wildfire as they can now run simple contests such as sweepstakes or giveaways as they please. Hurray for the budget conscious!

Does this mean that Facebook promotional apps will now be irrelevant?

Not quite. In fact, it increases the potential of Facebook promotional apps and here are 10 reasons why:

1. Collection of database

HAUS Take Home Wilma

Apart from increasing engagement, brands usually run promotions to grow their database and while accepting entries on the Timeline is now acceptable, collecting customer data will prove to be a challenge.

This is simply because customers will be posting their personal details such as their contact numbers, email addresses and other common contest requirements openly when Facebook apps usually provides…

2. A sense of privacy

This is obvious. You present your fans with a private form where they can submit their personal details to you and nobody gets to see them but you.

This is exceptionally important when sensitive data such as their identification card number or home address is required. Having fans to submit their entries openly with those data made public will definitely raise eyebrows.

3. Sense of security

The only way for a Facebook app to run is to have a valid SSL security certificate (yes, it is a requirement). This means that all data entered from your fans are encrypted to prevent a third party from stealing them.

With this basic necessity in place, your fans can be assured that they are in a safe environment when providing their personal data to you as compared to posting them on the Timeline.

4. Backend monitoring and control

By now you should be wondering, if point #1 to #3 above is all about customer data, wouldn’t it be solved by getting them to send in a private message instead for you to manually compile them into a spreadsheet?

Good thinking. And yes, that works too. But what happens when you gather 50 entries? What about a hundred? A thousand, maybe? The manual workload involved is not worth the time.

With a custom developed Facebook promotional app, you can have a backend control panel for you to effectively and efficiently monitor and manage all submitted entries and even export it to a spreadsheet within a click of a button.

5. Performance reporting and analysis

Understanding the performance for your promotional contests are important and yes, you will have access to Facebook Insights with the beautiful charts and numbers laid out but hey, is that enough? A quick look into Facebook Insights will tell you the reach of your promotional post, new fans gained with the period and etc. What about conversion rates? What about participation trends broken down by time and demographics?

sample contest post that is lengthy6. Flexibility and space for content

One of the biggest challenge of running promotions or contests on Facebook is the content, or rather, the messaging of the promotion itself. In most situations, the text and visuals used plays a very important role in conversion. If doing so is already a challenge on a Facebook app, it will be twice (or more) as challenging on the Timeline.

The reason is simple, research shows that shorter status updates work better than lengthy ones, coupled with a visual that stands out on the Timeline. Most promotions and contests comes with participation requirements, mechanics, terms & conditions and the list of prizes in which can be a major challenge in making them concise and presentable as a post on Facebook.

On the other hand, having an app will effectively group all related information into a single location for quicker access and a more direct reference.

7. Minimize clutter on timeline

If you are thinking that the issue of post length can be mitigated by simply splitting them into several posts, think again as you will also need to consider the fact that contest entries may also be submitted on all of the posts made – which can be a major headache. On top of that, your Timeline may be cluttered as there will be a huge mashup of contest announcements, user posts and your regular brand content (which may be drowned by the contest).

8. Easy reference

I don’t know about you but I’m not a fan of cluttered timelines. I personally hate it when all the information I need are segregated into separate posts or different parts of a website. Having a specific app developed for a promotion or contest solves this once and for all. All related information, forms and terms are compiled in a single location with a unique URL.

Your brand will then be able to promote the unique URL instead of specific posts especially if you have split your contest announcement into several posts as point #7.

9. Brand experience

It is important for your brand to stand out (and to stick) with your fans during your promotional campaign. I’m not saying that running it on a post dilutes your brand, but it certainly won’t be able to give a whole brand experience as compared to doing so via an app.

Imagine participating in a contest via a flyer by a street against filling it up on a purposefully designed contest form – which gives you a better experience? Which projects your brand in a better light?

Having a contest app allows you to create that very same experience by having clear indication of your brand, well written messages and ultimately, the contest form that is built for that very purpose.

10. Deep integration

This is one advantage I love the most about a Facebook promotional app – it allows brands to further integrate their promotion or contests into other backend processes or systems. It can be as simple as a newsletter subscription service, a CRM loyalty programme or even a warehousing system to display any relevant data.

This means that brands will be able to go beyond just running a mere contest and to provide a ‘whole’ experience from all users. The possibilities are virtually endless with this one!

sample facebook fangate dormifyBonus: Fan Gate

Running a contest on an app allows you to create a fan gate, that is to condition users to first “Like” your page before participating. This method is also one of the most common ways brand pages have been utilizing to encourage fan growth. You definitely can’t do the same when running a contest on your page’s Timeline.

So there you have it!

10 reasons why Facebook promotional and contest applications will still remain relevant today and should not be left in the dust.

What are your thoughts? Do you think this Facebook update will cripple contest apps?

 Insights, Marketing, Social Media |  branding, contest, facebook, fb app, promotion, Small business |  2 Comments

Guest Blogging Contest @BlogEngage

📕 |

April 19, 2011

| Jan Wong

I must begin by saying that Blog Engage is a crazily active blogging community that truly lives up to it’s name – Blog ENGAGE. Founded by @bbrian017, Blog Engage has grown tremendously since I was a member just a couple of months back. I’ve to admit that I was initially a little skeptical on how these blogging communities can work as I’ve been to many in the past that well, became a “link dumpster” where bloggers simply dump their links in there and that’s about it.

What’s unique about Blog Engage is that it has a community of bloggers that not only produce quality content, but bloggers that are readers, supporters, idea sharers and great friends. If this doesn’t interest you yet, Blog Engage also allows you to share your articles and the founder (Brian) himself  retweets them to his 2,800+ followers – how awesome is that?

Blog Engage has also recently launched its 2nd guest blogging contest to win up to USD500 and it is open to all Blog Engage members! If you’re interested, it started on April the 16th and will end by 31st May 2011 and if your guest post picks up well, you may even win the 1000 USD for the best guest blogger of 2011 contest. Remember what I said about Blog Engage being crazily active? Brian never stops at creating interaction through various activities and contests are just one of them.

As you may have guessed by now, I’ll be participating in the contest too so do stay updated on my upcoming guest post on Blog Engage! Do let me know if you’re intending to participate too so that I can drop by and support your article :)

Click here to find out more about the contest at Blog Engage!

p.s. you do not want to miss this opportunity to be a part of this blog community!

Oh, by the way, do check out some of the sponsors’ sites for the contest. There are many of them that writes awesome articles from blogging, making money online, social media, marketing, branding and more!

Ana Hoffman from Internet Marketing Tools
Kimberly Castleberry from WordPress and Facebook Marketing
Justin Germino from justingermino.com
Amogh from The Funky Chunk
Don Power from sproutsocial.com
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Kharim from Free Blogging Tips
A. Tatum from maddencorner
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 Personal |  blogs, contest |  2 Comments

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