customer service on social media – think before you speak Published June 10, 2011, 7:01 pm in Brand Focus #2: Basic Customer Service Mistakes You Don’t Want to Bring onto #SocialMedia · View full-size image ( × ) Add a new comment CancelYour email address will not be published. Required fields are marked *Comment You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong> Name * Email * Website Save my name, email, and website in this browser for the next time I comment.