It is interesting to see how business owners or marketing people jump straight into Facebook when talking about using social media tools for a marketing campaign. Do Facebook fit into every marketing campaign there is? What is the best social media tool for a marketing campaign?
If you came here to find out what is THAT tool, I’m sorry to disappoint you because there isn’t one. But before you click away, let me tell you why:
#1: You can’t fix a window with a hammer
Similarly, you don’t saw with a pair of pliers. There is a tool out there for your marketing objectives and not every tool is the answer. Get this – even experienced social media experts fall into the trap of using too many tools just because they all seem to fit. Put your marketing objectives first and focus on what is it that you want to accomplish with it THEN select your tools. You don’t drill a hole in your wall only to find that it is too big or small to be used.
Here’s a simple tip that I use often to select compatible tools by using just a paper and pen:
1. Create a master list of ALL the things you can do or can think of using social media
2. Put down your marketing objectives and describe your target audience
3. Now group the items on your list into 4 different categories: the ‘Must Haves’, ‘Good-to-Have’, ‘Maybe Next Time’ and ‘I Don’t Need It’
In this example, you may want to consider having a Facebook page, host a simple contest to get fans to share about the event, encourage fans to post photos from the event to win something, place QR codes at the event to uncover a mystery gift or use Foursquare to reward visitors at your event. As for ideas on how to improve your event further, you’ve got the ‘Maybe Next Time’ column to help you out.
#2: You cannot build a house with a single screwdriver
From the very same example you’ll also find that although your target audience are on Facebook, it should not be your only answer when it comes to social media marketing. At times you’ll be required to include other tools to complement your marketing campaigns such as a microsite (it can be a blog), a QR campaign for on-ground interactivity, a Foursquare special to reward loyalty or a mobile app containing an event directory and itinerary and more!
The larger your objectives are, the larger the campaign will be, and the more tools you’ll (likely) have to use but it all begins with setting the objectives right and keeping with it.